{"id":5133,"date":"2020-07-24T10:15:44","date_gmt":"2020-07-24T08:15:44","guid":{"rendered":"https:\/\/phronesys.eu\/?p=5133"},"modified":"2024-04-05T12:51:11","modified_gmt":"2024-04-05T10:51:11","slug":"competence-management-as-a-basis-for-engagement-and-satisfied-stakeholders","status":"publish","type":"post","link":"https:\/\/wp.phronesys.prod.aws.phronesys.eu\/en\/competence-management-as-a-basis-for-engagement-and-satisfied-stakeholders\/","title":{"rendered":"Competency management, as a basis for engagement and satisfied stakeholders"},"content":{"rendered":"
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We live in a rapidly changing world with high uncertainty, high complexity and things that are no longer taken for granted. We need to keep up with technological evolutions, embrace digitalization, stay abreast of new legislation, capitalize on trends, overcome crises, and so on. To continue to meet all the demands and expectations of customers, shareholders and other stakeholders, it is necessary to be able to rely on competent, committed and agile employees to do so. The various management system standards (e.g. ISO 9001, ISO 14001, ISO 45001...) require individuals to be competent. Further actions should be taken to acquire the required competence and evaluate the effectiveness of the actions taken. Competence and involvement of employees is thus essential for the success of organizations!<\/p>

It takes leadership and vision to always attract the right talents and manage competencies in this changing environment. The trick is to fulfill the needs of the organization, as well as enable individuals to achieve their personal development goals.<\/span><\/p>

In short: grow your organization by growing your employees. This will contribute to the involvement of people and finally lead to better results in terms of quality, environment, safety, health....<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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But what are competencies?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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So what do we understand by the term competence? According to the ISO 9000 glossary, competence includes the ability to apply knowledge and skills in order to achieve intended results. For demonstrated competence, the term qualification is often used.<\/p>

Competence thus encompasses much more than having the right diploma. It is, as it were, the sum of all the knowledge one has acquired (e.g., knowledge about legislation, standards, techniques), all the skills one possesses (e.g., communication skill, commercial skill) as well as what behavior or attitude is displayed (e.g., flexible, respectful, helpful, customer-oriented). What is important here is that one must be able to put these different elements into practice in order to achieve the desired result.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Competence management through PDCA<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If an organization wants to get significant added value from human performance, competency management must be an essential part of its operations. According to ISO 10015 (International Guidelines for Competency Management), the process of managing competencies and developing people is based on the widely known Plan-Do-Check-Act cycle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1.<\/b><\/font> Plan phase<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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